We have used Heather for our last three real estate transactions, the last being completed May 2016. She has helped us buy and sell two homes in West Linn. Our experience with Heather has been top notch. Throughout the process we have felt informed and empowered to make decisions that were best for us. She puts her clients’ needs first and works to facilitate a smooth and ethical transaction. We have worked with other agents and we know that this can be a rare attribute in the real estate world. She is extremely knowledgeable of the market and is realistic about pricing and expectations. She is prompt to respond and never let a question go unanswered (even while she was out of the country on vacation!). When a problem arose with our inspection, Heather quickly helped to resolve the issue by referring us to a reputable contractor that was responsive and reasonably priced. On top of everything, she has a great attitude and is an absolute pleasure to work with. Heather and her team truly provide exceptional service that is seamless from start to finish. We cannot recommend her enough!