Heather helped us purchase a home in a difficult market where there were multiple bids and prices often well above the asking price. I found that her knowledge of the market and expertise on how to bid to be extremely beneficial which resulted in a purchased home. Additionally the appraisal came in slightly lower than the bid price so Heather negotiated a compromise on the price that was acceptable. We also had a hiccup at closing for the final funding of the loan and Heather was able to negotiate an early move in time with the seller so she is very nimble at problem solving. Heather is a very thoughtful and kind person, very easy to work with but responsive to a demanding client. I would highly recommend that you consider using Heather for your real estate purchase or sales.